Frequently Asked Questions

We meet all tours inside Waterloo train station. There are details of the exact meeting point here

We finish back at our location, in the Railway Archways, underneath Waterloo train station. Around platform 23¾!

Please do get in touch beforehand, and we’ll arrange to delay your start time or rearrange the tour for another day.

Although we can’t promise blue skies, London actually gets less annual rainfall than in Paris, Rome, Istanbul and Sao Paulo. We do have ponchos in the case of light rain and, if it happens to be raining heavily, we will try and reschedule your tour – if that’s not possible you’ll receive a full refund.

Our route follows a series of cycle lanes, riverside pathways, park routes and lots of smaller back streets. Any traffic we encounter is slow moving and your family will be safe with us at all times.

Central London is completely flat and there are no steep inclines for the entire route. The tour is around 7.5 miles (12km) long. There are lots of stops and a break at the halfway point.

We typically take a 25-30 minute pause at around the halfway point to grab a drink and a bite to eat.

Absolutely! We will happily store your luggage in our secure location for the duration of your tour.

We provide everything you need: stylish and comfortable adult bicycles, with padded seats. We also have a range of smart children’s sized bikes – 26”, 24” & 20” (tag a-long bike buddies and child seats are available on private tours). We also have helmets available for all ages.

You can cancel for any reason up to 24 hours in advance, and receive a full refund. In the case of inclement weather, we’ll always try and reschedule your booking for another day, or offer you a full refund if it’s not safe to cycle.

We have a very flexible rescheduling policy – just get in touch and we’ll move your booking to another day.